1. INTRODUCTION

Skybeat Consultancy Private Limited, including our subsidiary (ies) and/or affiliate(s), (hereinafter referred to as “we/ our/ us/ Company”) is committed to protecting the privacy of its customers and users (hereinafter referred to as “User/ Customer/ User/ you/ your”) and ensures complete confidentiality and security of personal information that resides with us.

This Privacy Policy (hereinafter referred to as “Policy”) describes how we and/or our subsidiary (ies) and/or affiliate(s) protect your personal information provided to us on our website i.e. [INSERT WEBSITE NAME] (hereinafter referred to as “Website”) and how we use that information in connection with the service offered through the Website and must be read in conjunction with our Terms of Use.

We wish to assure you that we are strongly committed to protect the privacy of our users and have taken all necessary and reasonable measures in line with the best industry practice to protect the confidentiality of your personal information and its transmission through our website.

You understand and acknowledge that this policy is effective from the date and time a user registers with the site (“Effective Date”) and accept the terms and conditions laid out on the site.

2. CONSENT

By using our website and services, you acknowledge, give explicit consent and agree that we may collect, process, and use the information that you provide to us and that such information shall only be used by us or third parties acting under our direction, pursuant to confidentiality agreements, to develop, tune, enhance, and improve the services.

3. INFORMATION COLLECTED FROM YOU

We may collect personally identifiable information like name, telephone number, date of birth, shipping address, e-mail address, etc., personal information and sensitive personal information. Other information that we may collect includes location details, IP address, logs, metadata and other Personal Data we get from communications done through e-mails, SMS, instant messages and calls.

We may also maintain a record of your product interest and acquire information about you for our present and/or future affiliates. If you choose to post messages on our message boards, online/ offline chats or other message areas or leave feedback for other users, we may retain this information.

We may collect information about the location of your device to facilitate your use of certain features of our Services, device ID, device type, determine the speed at which your device is traveling, add location-based filters. We may collect information about the hardware model, operating system and version, unique device identifier, phone number, International Mobile Equipment Identity (“IMEI”) and mobile network information. This information includes, but is not limited to demographic data, navigation data, additional contact data and additional data about you from other sources, such as public authorities, to the extent permitted by law.

Moreover, if you permit the website/application to access the address book on your device through the permission system used by your device platform, we may access and store names, contact and messages information from your address book to facilitate any form of interactions through our Services and for other purposes specified in this Privacy Policy corresponding to our Terms of Use.

All the aforesaid information is service-dependent and we may use the above said user information to maintain, protect, and improve services (including advertising services) and/or for developing new services. Users can always refuse to supply personally identifiable or any other information, with the condition that it may prevent them from engaging in certain website-related activities and functionalities.

You acknowledge that we have a system in place where we receive the data in encrypted form only and only our senior employees have the right to access the data in an unencrypted form. However, there may be times when we need to read and study the data and provide it to third party/ies to provide better services, for which we will need your data.

You acknowledge that our third-party services providers may need to collect certain additional information, e.g.- your credit or debit card number and expiration date, bank routing and account number. We may also aggregate non-personal information about you and other customers who visit our Website.

4. USAGE OF INFORMATION COLLECTED FROM YOU

The information collected from you may be used to operate, provide, develop and improve our services. Data like demographic and identity data, online identifiers, personal data and other technical data is used to manage orders, provide services, deliver products, process payments and communicate with you and to improvise on all our services.

These purposes include:-

• send you technical notices, updates, security alerts and support and administrative messages;
• provide you access to our Services and Customer Support by means of e-mail or telephone;
• facilitate seamless purchase experience while making a transaction by pre-populating the OTP received by you;
• respond to your comments, questions and requests and provide customer service;
• communicate with you about products, services, offers, promotions, rewards and events, if any, offered by us and others and provide news and information we think will be of interest to you;
• monitor and analyze trends, usage and activities in connection with our services;
• revise, modify, and update existing services and develop new services;
• detect, investigate and prevent fraudulent transactions and other illegal activities and protect our rights and property and others;
• trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of law including the Information Technology Act, 2000 that is likely to have an adverse impact on the services provided on the Website;
• personalize the services and present you with advertising, content or features that we believe will be of interest or useful to you;
• facilitate contests, sweepstakes and promotions and process and deliver entries and rewards;
• link or combine with information we get from others to help understand your needs and provide you with better service; and

Without limiting the foregoing and in addition thereto, we may transfer your information to another entity if we are acquired by or merged with another entity, if all or substantially all of our assets or business are acquired by another company, or as part of a bankruptcy proceedings.

We may provide your personal information to third-party companies that display purchase-based or interest-based ads. In addition, advertisers and ad networks, ad serving companies, or other service providers may infer user interests or purchase history based on interactions with, or clicks on, personalized ads or content.

5. STORING YOUR PERSONAL DATA

We retain your information only for as long as is necessary for the purposes for which we process the information as set out in this policy. However, we may retain your Personal Data for a longer period of time where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

6. SOCIAL MEDIA CREDENTIALS

You may be able to connect to our website through social media platforms, programs or applications, such as Twitter, Google, Instagram, LinkedIn, Facebook or any other social media platform in which case we may collect your Social Media user name/ID, session key, timestamps and your user profile picture, URL (if applicable), and list of friend/contact IDs etc.

7. SHARING YOUR PERSONAL DATA

We retain the right to share your personal information with our other corporate entities and affiliates to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms of Use or Privacy Policy or protect the rights, property or personal safety of our users or the general public. We will share some or all of your personal information with another business entity should we plan to merge with, or be acquired by a business entity.

8. USER BEHAVIOUR

You acknowledge that when using our website and services, you will be exposed to content from a variety of sources, and that we are not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such content and you agree and assume all liability for your use. You further understand and acknowledge that you may be exposed to content that is inaccurate, offensive, indecent, or objectionable, defamatory or libelous and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against us with respect thereto. If you believe that any content to be libelous, objectionable, defamatory, and indecent or infringing your Intellectual Property Rights, you may contact us directly and we shall take appropriate action to remove such content from the website.

9. LINKS TO THIRD PARTY WEBSITES

Our website may provide links to third-party websites for your information. If you access those links through our website, you will leave our website. We do not own and control those sites, their content or their privacy practices. We encourage you to review the privacy policy of any website before submitting your personal information.

WE HEREBY DISCLAIM LIABILITY FOR, ANY INFORMATION, MATERIALS, PRODUCTS, OR SERVICES POSTED OR OFFERED AT ANY OF THE THIRD PARTY SITES LINKED TO THIS WEBSITE. BY CREATING A LINK TO A THIRD PARTY WEB SITE, WE DO NOT ENDORSE OR RECOMMEND ANY PRODUCTS OR SERVICES OFFERED OR INFORMATION CONTAINED AT THAT WEBSITE, NOR ARE WE LIABLE FOR ANY FAILURE OF PRODUCTS OR SERVICES OFFERED OR ADVERTISED AT THOSE SITES. SUCH THIRD PARTY MAY HAVE A PRIVACY POLICY DIFFERENT FROM THAT OF OURS AND THE THIRD PARTY WEBSITE MAY PROVIDE LESS SECURITY THAN THIS SITE.

10. ONLINE TRANSACTIONS

For making any kind of payments for our products and services, you will be directed to sign in through the respective payment gateways integrated on our website and the transaction would be completed there from. We strongly recommend that you should be careful and vigilant while disclosing your Personal Information with your transaction partner. Please do not disclose your bank and account details to anyone through our website or to any individual whom you have met through our website.

We advise our users to exercise complete caution while completing online transactions and it is the sole responsibility of the user to verify and validate the information present on the site. We shall not be responsible for any loss / damage due to negligence of the User.

11. CHILDREN’S PRIVACY

We wish to make it clear that our website and services are directed to be used by adults only. If you are not an adult we request you not make a purchase, register or submit any personal data to us.

12. INFORMATION SECURITY

Our hosting services and servers maintain its systems in accordance with industry standards and best practices to reasonably secure the information of its customers, such as using SSL encryption in certain places to prevent eavesdropping, and employing up-to-date software on the server. We use multi-layered controls to help protect our infrastructure, constantly monitoring and improving our applications, systems, and processes to meet the growing demands and challenges of security. However, no data transmission over the Internet can be guaranteed to be 100% secure. You acknowledge that complete security does not exist on the Internet, and therefore you use the website and our services at your own risk.

We follow industry best practices, using open and known principles when transferring and storing your data. You are required to keep your password safe and secret to prevent unauthorized access to your account.

13. USER RIGHTS

Every User and/or visitor of our site has the right to ask us not to process his/her personal data for marketing purposes. We will usually inform you if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking/ticking certain tick boxes we use to collect your data. You can also exercise the right at any time by contacting us using our contact details set out below.

If you are a resident of European Economic Area (EEA), you have certain data protection rights in certain circumstances like right to confirmation, right of access, right to rectification, right to erasure (right to be forgotten), right of restriction of processing, right to object, right to data portability, right to withdraw data protection consent, right to request access and right to withdraw consent. You may please contact us in case you need any assistance in these matters.

The aforesaid option is available for all users as such and you can always get in touch with us to resolve any issues.

14. DISCLIAMER AND LIMITATION OF LIABILITY

The information contained on our Website is for general information purposes only. While we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Website or the information, products, services, or related graphics contained on our Website for any purpose. Thus, any reliance you place on such information is strictly at your own risk.

IN NO EVENT WILL THE COMPANY BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION DIRECT OR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES ARISING IN CONNECTION WITH THIS SITE OR ANY LINKED SITE OR USE THEREOF OR INABILITY TO USE BY ANY PARTY, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF THE COMPANY OR AUTHORIZED PERSONNEL OF THE COMPANY THEREOF, ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES.

15. MODIFICATIONS TO THE POLICY

We may update this Privacy Policy and information security procedures from time to time. If these privacy and/or information security procedures materially change at any time in the future, we will post the new changes on the Website to notify you.

Please note that we may attempt to notify you when changes are made to this Privacy Policy, you are responsible for periodically reviewing any changes which may be made to the Policy. We may, in our sole discretion, modify or revise the Policy at any time, and you agree to be bound by the same.

Your continued use of our website and service/s, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

16. NO CONFLICT

The policy constitutes a part of the Terms of Use of our website. While utmost care has been taken to avoid any inconsistency or conflict of this policy with any other terms, agreements or guidelines available on our Website, if you believe there is a conflict, we request you to kindly contact us for the final provision and interpretation.

17. GOVERNING LAW AND JURISDICTION

Use of this site shall be governed by the laws of India and the exclusive jurisdiction in case of any disputes that may arise shall be Ahmedabad, Gujarat, India. The United Nations Convention on the Contracts for the International Sale of Goods shall not apply to any agreement done with us or our subsidiary or parent company/companies. Any action seeking legal or equitable relief arising out of or relating to this policy or the terms will be brought only in the courts of Ahmedabad, Gujarat, India.

18. CONTACT US

In case you have any questions about this Privacy Policy, our practices relating to the website, or your dealings with us, please contact us at +91 9601 9495 12

Further, in accordance with the clauses and provisions of Information Technology Act 2000 and the rules made there under, please see the name and contact details of the Grievance Officer below:-

Dhaval Vaswani

+91 9601 9495 12